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Have questions about our investment education platform? We're here to help! Get in touch with our team.

Get in Touch

Fill out the form below to contact our team. Whether you have questions about our courses, need help with your account, or want to learn more about our investment education platform, we're here to assist you.

Contact Information

1369 Ashford Avenue
Mezzanine Floor
San Juan, 00907
Puerto Rico

+1 (281) 794-0077

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

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Frequently Asked Questions

Find answers to common questions about our platform

What makes InvestStep different from other investment education platforms?

InvestStep takes a step-by-step approach designed specifically for beginners. We break down complex investment concepts into manageable lessons, provide interactive tools like our investment simulator, and offer a supportive community environment. Our focus is on building a solid foundation of knowledge that you can apply immediately.

Do I need any prior investment knowledge to use InvestStep?

Not at all! InvestStep is designed specifically for beginners with no prior investment knowledge. Our courses start from the absolute basics and gradually build up to more advanced concepts. We explain everything in clear, straightforward language without assuming any background in finance.

How long does it take to complete the courses?

The time to complete our courses varies depending on your learning pace and the specific course. Our Investment Fundamentals course typically takes 4-6 weeks when studying 2-3 hours per week. More specialized courses like Stock Market Essentials or ETF & Index Investing usually take 3-4 weeks each. Remember, you can learn at your own pace—there are no deadlines.

Is the investment simulator realistic?

Yes, our investment simulator uses real market data and replicates actual market conditions. It allows you to practice building and managing a portfolio with virtual money before risking real funds. The simulator includes stocks, bonds, ETFs, and mutual funds, and demonstrates the impact of fees, taxes, and market fluctuations on your portfolio.

Do you offer personalized investment advice?

InvestStep is an educational platform, not a financial advisory service. We provide general investment education and principles, but we do not offer personalized investment advice tailored to individual circumstances. For personalized advice, we recommend consulting with a qualified financial advisor who can take your specific situation into account.

Can I access the platform on mobile devices?

Absolutely! InvestStep is fully responsive and works on desktops, laptops, tablets, and smartphones. You can access all our educational content, tools, and the investment simulator from any device with an internet connection, allowing you to learn whenever and wherever it's convenient for you.